Quite simply, we will take care of your vital business connection from the initial router configuration, ongoing setup and configuration of custom firewall rules and VPNs to constant monitoring and fault correction.
What are the benefits of using a managed connection?Managed connections allow businesses to focus their technical resources on their own key business areas. We are specialists in providing internet connectivity and take the hassle out of keeping your office connected, reducing the overhead on your technical team. You will enjoy a superb and un-rivalled service with pre-emptive fault fixing, connection monitoring and on demand configuration.
ConfigurationAfter ordering your managed connection you will receive a fully configured router which is ready to simply connect in your office. Should you require any custom configuration of this router, such as blocking auction sites from internal staff or setting up private tunnels for external access, simply contact us and we will action your request.
MonitoringOur engineers will monitor your connection around the clock and escalate any line fault issues directly to the technical teams at BT for resolution. Should there be any problem with your line, you will receive a telephone call (8am-6pm) or email (6pm-8am) from our 3rd line support team.